Hopefully, few of us will be affected in that time period, but thought you would need to know in advanceMaintenance Sep 12, 2026 at 11:00pm BST
Summary
When: Sunday 13th September, 00:00 - 06:00 Amsterdam time
Expected downtime: 3 hours
Affected: All services hosted in our European Union location
Action required: None
You are receiving this email because you have one or more services located in our European Union datacentre.
The new facility, Iron Mountain DC AMS1, is about 16km from our current site. Moving hardware means powering the servers down, transporting them, and reinstalling them at the other end. Your services will be offline while that happens, for roughly 3 hours inside the maintenance window. Everything will come back online automatically, and there's nothing you need to do. We've picked the quietest part of the week to keep the disruption as minimal as possible.
Why we're moving
The new facility has better power redundancy, so there will be fewer single points of failure, and the move is necessary to enable us to improve our network quality and connectivity options.
Our current datacentre facility has unfortunately faced more than one power-related issue during our current contract period with them. Instead of renewing the contract, we are taking this opportunity to move to a higher-tier facility with a better track record when it comes to power resiliency.
Whilst we understand that the maintenance window may be disruptive for some customers, we would rather conduct a controlled migration at a quiet period on a Sunday than risk waiting for another power issue in our current facility which could occur during business hours.
During the window
Your European Union services will be down for the duration of the move. We'll post live updates on our status page throughout, and confirm here once everything's back online.
Rik